Return Policy

Exchanges
We hope that you absolutely love your purchase. In the any event that you are not 100% satisfied with your order, we offer exchanges only, no refunds. Please compare your measurements to the measurements listed on our site to ensure that your item will fit. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping
If you would like to exchange an item, please send us an email at hello@mothballmemoirs.com and send your item to: 65-24 162nd St Flushing New York US 11365.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.